TurtleTracks Support
Need help, found a problem, or have an idea that would make TurtleTracks work better for your family? We would like to hear from you.
Email support
Please do not include sensitive family information, passwords, or PINs.
What to include
A few details can help us understand the problem:
- What you were trying to do
- What happened and what you expected
- Your device model and operating system version
- Your TurtleTracks app version
- A screenshot, if it does not contain private information
Accessibility support
If an accessibility issue prevents you from using TurtleTracks, see our accessibility support page. Accessibility bugs are treated as high-priority issues.
Privacy
Learn how TurtleTracks handles family information in our privacy policy.